Nursing Professional Development Certification (NPD-BC) Practice Exam

When creating in-service programs to improve care, where should you typically start?

1. The nursing supervisors

2. The accreditation report

3. A staff survey

4. The board of directors' recommendations

The correct answer is: The accreditation report

The best starting point for creating in-service programs to improve care is typically the accreditation report. Accreditation reports provide an objective assessment of an organization's compliance with established standards and guidelines. They outline areas that require improvement and highlight best practices that need to be reinforced. By beginning with the insights and recommendations provided in the accreditation report, the development of the in-service program can be more focused and aligned with the necessary quality standards. Using the accreditation report as a foundation helps ensure that the educational offerings address critical gaps in care and meet regulatory requirements, ultimately leading to improved patient outcomes and adherence to best practices. It also provides a structured approach to identifying priorities for training, making the in-service program more effective and relevant to the needs of the organization. While other options like nursing supervisors, staff surveys, and board recommendations may provide valuable input and perspectives, they may not always reflect the broader compliance and quality metrics outlined in the accreditation report, which serves as a comprehensive guide for necessary improvements in patient care.