Nursing Professional Development Certification (NPD-BC) Practice Exam

Given the ubiquity of smartphone ownership among healthcare workers, what should a healthcare organization establish?

1. ban cellphones during clinical hours

2. allow only phones with encryption

3. require that all phones are registered with the organization

4. establish policies for cellphone use

The correct answer is: establish policies for cellphone use

Establishing policies for cellphone use in a healthcare organization is vital due to the widespread ownership of smartphones among healthcare workers. With the integration of technology in clinical settings, having clear guidelines ensures that staff members understand the expectations regarding cell phone usage. These policies can address many concerns such as patient privacy, security of sensitive information, and the potential for distractions that could affect patient care. By implementing a structured policy, the organization can outline acceptable practices, delineate circumstances under which cell phones can be used, and educate staff on best practices for minimizing distractions while maintaining compliance with healthcare regulations, such as HIPAA. This approach balances the benefits of technology in enhancing communication and information access with the need for maintaining a professional and secure clinical environment. Ultimately, establishing these policies promotes a culture of accountability and professionalism within the organization, fostering an environment where patient care remains the top priority.