Nursing Professional Development Certification (NPD-BC) Practice Exam

For effective communication in a team setting, which characteristic is most beneficial?

1. Assertiveness

2. Being introverted

3. Limiting interactions

4. Avoiding consensus building

The correct answer is: Assertiveness

Assertiveness is the most beneficial characteristic for effective communication in a team setting because it enables individuals to express their thoughts, feelings, and needs clearly and confidently while also respecting the viewpoints of others. This balance fosters an open dialogue, encourages collaboration, and helps to create a safe environment where team members feel valued and heard. Assertive communication promotes understanding and facilitates problem-solving by allowing team members to engage in constructive discussions, ultimately leading to more cohesive team dynamics and better outcomes. Being introverted might contribute to one's need for reflection and thoughtfulness, but it does not inherently support effective communication in a group context. Limiting interactions can hinder relationship building and prevent the exchange of important information, while avoiding consensus building can lead to misunderstandings, conflict, and a lack of comprehensive decision-making in a team. Therefore, the assertive approach stands out as the most effective communicative style for team collaboration.