Nursing Professional Development Certification (NPD-BC) Practice Exam

During a root cause analysis, what is crucial to identifying?

1. Future incidents

2. The individual's fault

3. Contributing factors as well as the direct cause

4. Subjective observations

The correct answer is: Contributing factors as well as the direct cause

In the context of root cause analysis, identifying contributing factors as well as the direct cause is critical for understanding the full scope of an issue. This approach goes beyond merely pinpointing a single factor or blaming an individual; it encompasses the broader context that may have led to the incident. A comprehensive analysis includes exploring various elements that contribute to an incident, such as systems, processes, and environmental aspects. By recognizing both the direct cause and contributing factors, organizations can implement effective interventions to prevent future occurrences. This holistic view enables the development of strategies that address the root of the problem rather than merely treating symptoms. Thus, focusing on identifying all relevant factors leads to a more effective and sustainable change in practices, ultimately enhancing patient safety and quality of care.